Eric Wang
Product Designer navigating complex and ambiguous problems with intuitive, human-centered designs.
Selected Work ↓
Smartprep.ai
Elevating user retention: From chatbot to a trustworthy interactive platform
  • 29% increase in engagement time
  • 14% increase in net promoter score
  • -21 decrease in churn rate
Dr.Lambda.ai
Boosting user conversion via maximizing user autonomy
  • 19% increase in conversion rate
  • 80% returning rate for paid user
Accenture
Future-Proofing Luxury Automotive with Intelligent Digital Solutions
  • 12% projected customer acquisition
  • 64% user acceptance rate